PAYMENT: we accept credit cards (Visa, Master Card, Discover and American Express), e-Checks and PayPal through this secure on-line store powered by PayPal. Alternatively, You may also mail in your order form and pay by personal check or money order.
SHIPMENT: For orders within the U.S. and Canada, you pay the shipping indicated in the table below (orders for $147 and up ship free!). International customers pay the same shipping cost (see the table) PLUS a shipping surcharge as a percentage of the order sub-total (25% for Australia, New Zealand and Japan and 20% - the rest of the world).
|$0.01 - $9.99
|$10.00 - $49.99
|$50.00 - $99.99
|$100.00 - $146.00
|$147.00 and up
DELIVERY: all orders are carefully packaged and mailed within 2 business days. Once your order has been shipped, you will receive an e-mail with tracking information.
INSURANCE: your shipment cost includes insurance. If your order is lost or arrives damaged, e-mail us immediately for instructions; keep all packaging; we will resend the order once our insurance claim is satisfied by US Postal Service.
SECURITY: Shopping at www.omniparticle.com is 100% secure. All information you provide during checkout (including your credit card number) is encrypted and cannot be viewed by any third party. We use one of the most popular payment processing engines, PayPal, to securely operate the shopping cart software and process payments.
PRIVACY: We respect our customers' privacy. We never sell or otherwise share any of our customer's information, including e-mail, with any organization or individual. The e-mail address that you provide upon checkout is strictly for communication regarding your order.
RETURNS: We guarantee that all products we sell are new, high-quality, fresh and genuine. All items are non-returnable. We do not accept returns. If your order is damaged in transit, we will send you a replacement once our insurance claim is satisfied by the US Postal Service.